Satisfaction Guarantee
Akura Wellness stands behind its products. If for any reason you are not completely satisfied with any Akura product, it will be replaced, exchanged, or refunded excluding shipping charges following its return to your authorized Akura Representative or, if he/she is no longer active to the company, with proof of purchase. Please read below:
You can find your Independent Beauty Consultant’s contact information on the:
- Email confirmation regarding your purchase
- Packing slip from the box of product you ordered
- Website of your Akura Representative
Have an Inactive Akura Representative? If your Representative is no longer active, or you are unable to connect, your product can be returned to the Company with proof of purchase. Please contact the Customer Satisfaction Department for instructions on how to obtain an exchange or refund.
Akura Inc.
1-800-AKURA
(1-800-627-9529)
Customer satisfaction in action:
According to a Product Relationship: Customer Satisfaction Survey*:
- Nine out of 10 consumers of Akura products are satisfied with them.
- Consumers of Akura products are more satisfied with them than any other product they use.
- Almost 90 percent of consumers of Akura products are pleased with the price and quality.
*Results are based on a representative sample of consumers of Akura products.